The Information Technology department at Alzewayed group offers a wide range of services for the company we mention some of them bellow:
- Remote Technical HelpTech support services exist to help businesses and individuals use technology to keep their operations running smoothly. We support Wi-Fi connections, servers, PCs, tablets, printers and many more devices crucial to a business’ daily operations. We use online tech-support services to remotely access computers and other equipment, or to provide support via email, online chats or phone calls.
- On-Site Technical HelpOur TS team is highly trained and always ready to help you. If you will have any problems at your work and can't be solve online our team will make sure to give you the right instructions on how to request a technical team to come to your location and help you solving your problem.
- Warning Letters and Notification E-mailsPeople are often referred to as the weakest link in an information security program. Through either intentional or accidental misuse of access, people often leave networks and organizations exposed. "All it takes is just one weak link in the chain for an attacker to gain a foothold into your network". This is why our technical team takes on his shoulder to educate the end-users and notify them by sending periodic warning letters for the latest security breaches or expected attacks that they may face while they are at work or at home.
- Training As part of our duties host training sessions for the company employees so they can use the latest technology offered in the market to improve they day to day duties.
- E-mail ServicesWe provide all our employee with e-mail address each on his company domain.
- How to get official e-mail address ?Fill the e-mail request form in the link above using your MS Word program then send it to: firstname.lastname@example.org
- How to request password reset ?Fill the password reset request form in the link above using your MS Word program then send it to: email@example.com
- How to request domain user ?Fill the domain user request form in the link above using your MS Word program then send it to: firstname.lastname@example.org
- How to request technical support ?Send e-mail to: email@example.com
- or open technical support website, register and then create your ticket: www.support.gc.edu.sa